Store Policy

At Miss Bow Peek, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

 

Delivery & Processing time

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Estimated delivery times within New Zealand could vary between 2-7 business days. Please beware of orders placed in the weekend will not be process until the following Tuesday. 

We will do our best to meet these delivery estimates, but can't guarantee them. Actual delivery time will depend on location in New Zealand.

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Returns & exchanges

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I gladly accept returns and exchanges as long as the product has not been worn or damaged and is in resalable condition. Please contact me within 14 days of delivery with any issues.

Please be mindful to send items back within 30 days of delivery for returns or exchanges.

Conditions of returns/exchanges is that the buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please contact me if you have any problems with your order.